Privacy Policy

Last updated: 07/08/2026

This Privacy Policy explains how MentionsFlow (“we”, “us”) collects, uses, and protects information when you use our website and platform.

Information we collect

We collect information you provide directly (such as your name, email address, and company details when you sign up or contact us), and information collected automatically (such as usage data and cookies) when you use our site or product.

How we use information

We use collected information to provide and improve our services, communicate with you, process payments, and comply with legal obligations. We do not sell your personal data.

Data shared with AI platforms

When you configure prompts to be tracked, we send only the prompt text you define to third-party AI platforms (such as ChatGPT, Claude, Gemini, and Perplexity) to retrieve their responses. We do not send your internal business data to these platforms beyond what you explicitly configure.

Data retention & security

We retain data for as long as your account is active or as needed to provide our services, and apply industry-standard safeguards including multi-tenant data isolation and private, signed-link report storage.

Your rights

Depending on your location, you may have rights to access, correct, or delete your personal data. Contact us at hello@mentionsflow.com to make a request.

Contact

Questions about this policy can be sent to hello@mentionsflow.com.

This is a template policy. Please have it reviewed by legal counsel for your jurisdiction and specific data practices before relying on it.